Updates: Shop updates will generally be scheduled in advance. Follow along on Facebook, or sign up for a reminder via my newsletter (which will also alert you to special sales and exclusive shop coupons. You can sign up for the newsletter at the bottom of the Welcome page.
Payment: All orders must be paid for through PayPal at the time of purchase.A PayPal account is not required to check out with a credit card.
Domestic Orders (USA): Your item will be shipped within 1-5 business days after payment is received, safe and sound in a bubble mailer via USPS. Usually orders are on their way within 3 days, but during peak shipping times, it may take the full five days. Expedited shipping and/or insurance are available at an additional cost. Please contact me for a quote.
International Orders will be shipped via USPS First Class International/Airmail which does not include tracking or insurance. If you wish to have your international order shipped via Registered Mail, I am happy to do so. Please contact me for a quote. The buyer is responsible for paying any and all international customs fees, taxes, VAT and other fees. Any shipping overages in excess of $1.00 will be refunded.
If you have any questions, please feel free to contact me at email@example.com
Returns and Exchanges: I hope you love your beads from Slate Studios! Please let me know if there are any problems, and we'll find a solution. Generally, returns of items in original condition are accepted within 7 days of package reciept, and will be refunded minus shipping.
Additional Policies: For Kentucky residents, 6% sales tax will be automatically added through PayPal.